FAQs
Frequently Asked Questions
We strive to provide our customers with the information they need to make informed decisions about their projects.
At Omnia steel, we don’t make the experience difficult and request unnecessary door production details to receive a quotation! Our process is designed to be simple and hassle free.
Once you receive a quotation based on the door style selected and wish to proceed with the order. The below simple steps will be followed.
Step 1: Deposit payment
- Any orders under $10,000 full payment will be required
- Any orders over $10,000 50% deposit will be required
Step 2: Door confirmation details
Once payment is received, we will send you an draft CAD drawing to confirm the below finer details as each Omnia Steel door is custom made to your requirements.
- Confirmed external height and width
- Opening direction viewed from outside
- Handle opening side
- Handle option
- Handle height from FFL (finished floor level)
- Bead location (inside or outside)
- Installation method (tabs or holes)
Step 3: CAD drawings sign-off
Once the above is confirmed, final CAD drawings will be provided for sign-off within 5-7 business days. It is strongly recommended the shop drawings are review and approved by your registered builder or carpenter to avoid any misunderstanding. Omnia Steel doors are handmade and no alternations are possible once delivered.
Step 4: Production
Your order will go into production, no changes will be possible once drawings are confirmed. Depending on the time of year, lead times will vary between 10-14 weeks from approval of shop drawings to site delivery. Our office will be in contact to provide updates on how your order in tracking.
Step 5: Final invoice and delivery
Final balance will be required 5 days prior to delivery confirmation to ensure a smooth delivery to site.
Step 6: Site glazing
Any orders that require on-site glazing due to weight, this will be arranged once doors have been installed.
At Omnia Steel, all our products are custom-made to order. We do not offer any standard sizing as each customer requirements are unique and different.
Approximately 35-40 kg per square meter for single glazed and 50-60 kg per square meter for double glazed.
If you’re interested in a custom design that isn’t listed on our website, simply enquiry via bespoke custom designs page. Follow the steps and we will provide you a custom quotation.
All our products are made from the highest quality carbon steel. We offer many different profiles systems based on performance and budget requirements. We offer the following types of steel profiles:
- W20 Swiss Solid Steel (hot rolled carbon steel galvanized)
- W40 Swiss Solid Steel (hot rolled carbon steel galvanized)
- W50 Tube Steel (cold rolled galvanized carbon steel)
- Thermally broken (cold rolled galvanized carbon steel + fiber glass thermal isolator)
Based on door style, turnaround and scale of order. Omnia Steel products are manufactured in Melbourne or at our facility in China. Each door is securely packaged and delivered Australia wide, ensuring safe and secure delivery of our top-quality products.
Our products are expertly crafted by hand, using only the finest hot-dipped galvanized carbon steel. This ensures maximum strength and durability in every piece.
